$id: https://schema.beckn.io/SupportRequest/v2.0
$schema: https://json-schema.org/draft/2020-12/schema
description: Support request by a user. If no field is set, the user can expect a public support contact
  info
title: SupportRequest
type: object
properties:
  '@context':
    type: string
    format: uri
    default: https://schema.beckn.io/
  '@type':
    type: string
    const: Support
  orderId:
    description: The order against which support is required
    type: string
  ticketIds:
    description: IDs of support ticket if open
    type: array
    items:
      $ref: https://schema.beckn.io/SupportTicket/v2.0#/properties/id
  callbackPhone:
    description: Telephone number of the user for callback.
    type: string
required:
- '@context'
- '@type'
additionalProperties: false
x-tags:
- common